CRM for freight forwarders
In short
Every parcel, courier and tracking number on one list, late and stalled parcels apart, imports with tariff codes and estimated charges, tied to the purchase order.
Updated:

The core CRM is free forever. Pre-register and be among the first in.
What does a working day in HelloCRM look like?
- DispatchAn order becomes a shipment, with a label from the supported couriers; the recipient is told of the key events.
- A stalled parcelLate, stalled and failed deliveries in their own queue with an owner and a deadline, and a support ticket in one click.
- ImportThe customs case is tied to the purchase: HS code, origin, estimated duty and import VAT, the documents and the actual costs.

Which modules would you switch on, and what do they cost?
- ShipmentsPaidEvery parcel's journey in one place, from dispatch to delivery.
- CustomsPaidImport data, customs documents and costs in one transparent system.
- PurchasingPaidPurchase orders and goods received into stock.
- ProductsPaidProducts, price lists and stock.
- WebshopsPaidShop orders arrive as deals and contacts.
- InvoicingPaidInvoices through Számlázz.hu or Billingo, reported to NAV.
- HelpdeskPaidEvery customer request in one place, with tracked deadlines and faster replies.
Contacts, companies and the timeline are always free. The 7 paid modules are bought one by one, and each can be tried for 3 days.
The modules and their prices as a table
Details
| Module | What it is for | Price |
|---|---|---|
| Shipments | Every parcel's journey in one place, from dispatch to delivery. | paid module, price coming soon |
| Customs | Import data, customs documents and costs in one transparent system. | paid module, price coming soon |
| Purchasing | Purchase orders and goods received into stock. | paid module, price coming soon |
| Products | Products, price lists and stock. | paid module, price coming soon |
| Webshops | Shop orders arrive as deals and contacts. | paid module, price coming soon |
| Invoicing | Invoices through Számlázz.hu or Billingo, reported to NAV. | paid module, price coming soon |
| Helpdesk | Every customer request in one place, with tracked deadlines and faster replies. | paid module, price coming soon |
Questions
Does it file customs declarations?
No. You track and calculate the customs case here; the declaration is filed by your broker or through the customs authority's system.
What does HelloCRM cost for a forwarding and import?
The core CRM is free. These are paid modules, bought one by one and tried for 3 days each: Shipments, Customs, Purchasing, Products, Webshops, Invoicing, Helpdesk. Prices will be published soon.